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International Orders

International Shipping

International shipping is available for the following countries.

Estimated Delivery Time (Regular Delivery) 10-21 Business Days.

Actual delivery times may vary depending on the receivers country, city and customs clearance times.

Argentina Cyprus Greece Norway
Australia Czech Republic Italy Poland
Austria Denmark Japan Portugal
Belgium Dominican Republic Korea Spain
Brazil Estonia Luxembourg Sweden
Canada Finland Mexico Switzerlandv
Chile France Netherlands United Kingdom
Colombia Germany New Zealand Venezuela
International 1st Class Delivery Plus Tracking available for the following select countries

1st Class Delivery Plus Tracking gives you the peace of mind of having your package traceable all without breaking the bank! This is the most affordable shipping method and it includes a tracking number! Try it now and track how your package gets from the United States to your home at the lowest price possible!

Australia Canada United Kingdom Denmark
Croatia France Netherlands Spain
Belgium Germany New Zealand Switzerland
Brazil Italy Portugal Finland
Mexico

Shipping costs on all international orders are estimates. We at eStarland try to be as close to the actual shipping cost as possible on orders but due to the rate of international shipping based on the size and/or weight of certain products the actual shipping cost may be different than originally quoted.

If we require more for shipping, we will email you with the new shipping cost. If the additional shipping cost is minimal, we will absorb the shipping cost. If the actual shipping cost of your order is lower than what was quoted on your order, we will reimburse the difference to your eStarland account.

More in depth information for orders going to Brazil may be found here.

Note on International Preorders:
International preorders will be billed to the credit card on the order within 30 days from the date you place a preorder regardless of actual product release date to comply with Payment Card Industry Data Security standards.

Payment

Due to the nature of International orders, we can only accept the following payments for each country. Any order with payment other than listed below for each country will be canceled.

Payment Type Accepted: Countries:
• Visa
• Master Card
• American Express
• Paypal Paypal Global Payment information Page
• Canada
• United Kingdom
• Paypal Paypal Global Payment information Page
• American Express
• Visa and Master Card accepted with a Credit Card Authorization Form and one of the following documents:
- Scan of the Front and Back of the Credit Card being used
- Credit Card Statement
• Argentina
• Australia
• Austria
• Belgium
• Brazil
• Chile
• Colombia
• Cyprus
• Czech Republic
• Denmark
• Dominican Republic
• Estonia
• Finland
• France
• Germany
• Greece
• Italy
• Japan
• Korea
• Luxembourg
• Mexico
• Netherlands
• New Zealand
• Norway
• Poland
• Portugal
• Spain
• Sweden
• Switzerland
• Venezuela

All international orders may be subject to further verification. You can login to your account to monitor order processing and access package tracking information.

In the event you are notified to provide further address verification please fill out the following form and fax or email it along with a one of the following official documents.

Credit Card Authorization Form

Official Documents Accepted: • Credit Card Statement
• Front and back scan of the Credit Card being used.

Limitations

Due to product size and distribution, not all items are available for International shipping. If the items you ordered cannot be shipped internationally, you will be notified immediately.

Envios Internacionales

El envio internacional esta disponible para los paises siguientes. Plazo de expedicion estimado (entrega regular 10-21 dias).

Alemania Colombia Grecia Polonia
Argentina Chipre Italia Portugal
Australia Corea Japon Republica Checa
Austria Dinamarca Luxemburgo Republica Dominicana
Belgica Espana Mejico Reino Unido
Brasil Estonia Nueva Zelanda Suiza
Canada Finlandia Noruega Suecia
Chile Francia Paises Baixos Venezuela

Pago

Alemania Pago aceptado: American Express, Western Union, PayPal Alemania
Argentina Pago aceptado: American Express, Western Union, PayPal Argentina
Austria Pago aceptado: American Express, Western Union, PayPal Austria
Australia Pago aceptado: American Express, Western Union, PayPal Australia
Belgica Pago aceptado: American Express, Western Union, PayPal Belgica
Brasil Pago aceptado: American Express, Western Union, PayPal
Canada Pago aceptado: American Express, PayPal Canada, Visa, Master Card
Chile Pago aceptado: American Express, Western Union, PayPal
Colombia Pago aceptado: American Express, Western Union, PayPal
Corea Pago aceptado: American Express, Western Union, PayPal
Chipre Pago aceptado: American Express, Western Union, PayPal
Dinamarca Pago aceptado: American Express, Western Union, PayPal
Espana Pago aceptado: American Express, Western Union, PayPal Espana
Estonia Pago aceptado: American Express, Western Union, PayPal
Finlandia Pago aceptado: American Express, Western Union, PayPal
Francia Pago aceptado: American Express, Western Union, PayPal Francia
Grecia Pago aceptado: American Express, Western Union, PayPal
Italia Pago aceptado: American Express, Western Union, PayPal Italia
Japon Pago aceptado: American Express, Western Union, PayPal
Luxemburgo Pago aceptado: American Express, Western Union, PayPal
Mejico Pago aceptado: American Express, Western Union, PayPal
Nueva Zelanda Pago aceptado: American Express, Western Union, PayPal
Noruega Pago aceptado: American Express, Western Union, PayPal
Paises Bajos Pago aceptado: American Express, Western Union, PayPal Paises Bajos
Polonia Pago aceptado: American Express, Western Union, PayPal
Portugal Pago aceptado: American Express, Western Union, PayPal
Reino Unido Pago aceptado: American Express, PayPal Reino Unido, Visa, Master Card
Republica Checa Pago aceptado: American Express, Western Union, PayPal
Republica Dominicana Pago aceptado: American Express, Western Union, PayPal
Suecia Pago aceptado: American Express, Western Union, PayPal Suecia
Suiza Pago aceptado: American Express, Western Union, PayPal
Venezuela Pago aceptado: American Express, Western Union, PayPal

Pagina de informacion global para pago con PayPal

Todas las ordenes internacionales pueden estar sujetas a verificacion adicional. Puedes abrir (login) en tu cuenta para supervisar la informacion de seguimiento del paquete, el proceso y el acceso de orden.

Durante el proceso si te pedimos verificacion adicional por favor llena el formulario y envia un facsimile (fax) o mandalo por correo electronico junto con alguno de los documentos oficiales en la lista.

Forma de autorizacion de la tarjeta de credito

Documentos oficiales aceptados:

• Estado de cuenta de la tarjeta de credito
• Puedes (scan) copiar el frente y la parte de atras de la tarjeta de credito que estas utilizando para hacer tu compra.

Limitaciones

Debido al tamano y a la distribucion del producto, no todos los articulos estan disponibles para el envio internacional. Si los articulos que pediste no se pueden enviar internacionalmente, te notificaremos inmediatamente.