| Placing a large trade-in order?|
Split your trade-ins into multiple orders of about 25 items each for faster processing. Interested in placing a large trade-in order but don't have time for individual order processing? Contact Us to make an arrangement.
p>Have more than 2 copies of the same game to trade-in? We limit up to 2 copies of the game game per customer for trade-ins. If you'd like to trade-in more than 2 copies of the same game please Contact Us prior to placing an order.
| EZ Ship - Free Shipping for Qualified Trade-ins|
The EZ Ship FREE Shipping service will allow you to receive and print an insured, trackable UPS shipping label to mail out qualified trade-in orders.
For more information please see the following page:
EZ Ship Service
| Quality Requirements on Trade-ins|
Anime DVD are no longer being accepted for trade-in
The products you trade in at eStarland.com must meet the following standards for proper processing of your order. Any part(s) of the product you trade-in are in questionable condition to you, we probably will not be able to accept the specific part(s) or product in whole. Please inspect your items prior to trade-in. Product sold to eStarland must be in perfect working condition as well as in good shape. eStarland.com reserves the right to determine if condition is acceptable for trade-in.
In order to assure high quality standards on preowned products, products in the following conditions will not be accepted:
- Any visible scratches on CD / DVD
- Labels or stickers on CD / DVD
- Damaged or missing game label
- Dirty, Stained, Scratched, Cracked or Chipped titles
If for any reason your trade-ins are not accepted, they may be returned to you upon request at your expense within 2 weeks of store receiving. Please see our "Help" page for return shipping charges.