What is a backorder?
An item that is backordered is currently out of stock. We will send backordered items as soon as they are available. No charge is made for backordered items until they are shipped.
When will I receive my backorder?
The wait time for backorders varies depending on the item in question. If a title is popular and still being manufactured, the wait time is likely to be only a few days. If the title is rare and/or out-of-print, the wait time will be significantly longer.
Backorders will be shipped separately as they become available. There are no extra fees for split shipping regarding backordered items. In order to get the most recent information about a title, please place your name on the waitlist for it.
What if I don't want to wait for the backordered item to be available again?
If you do not wish to wait for the backordered item, please Contact Us to cancel the orders. If you do not cancel the item, the order will be still be active and we will ship out the backordered item as soon as we get it in stock.
Availability of new backorder items
Certain items are sometimes out of stock despite our best efforts. When an item is sold out, you can place your name on the waitlist for the title. As soon as we receive the backordered item we will email everyone on the waitlist. Waitlisted titles are offered for sale on a first-come, first-serve basis.
Availability of pre-owned backorder items
If a used game becomes unavailable, it may be extremely difficult to get back in stock. If you are looking for a pre-owned copy of a game that has sold out, please put your name on the waitlist. Waitlisted titles are offered for sale on a first-come, first-serve basis.